Maximise quality-driven services at minimum cost The key to customer satisfaction lies in the skill of the workforce involved in the services industry. The employees in this sector, therefore, are often found to be working under great pressure, given that over 67% of them are directly responsible for making timely deliveries and contributing to revenue….
Stay on top of things in the hospitality industry with effective time & attendance systems from Synel UK. It’s not easy being a hotel manager. With many hotels and even private homes opening up to people through innovative online platforms, the competition is only getting tougher by the day. Customer satisfaction needs to be your…
It is imperative for employers to adopt a balanced approach towards attendance management. Employees are the lifeblood of any company. Therefore, when employees are absent from work for long periods of time, it has an impact on its business. According to the Health and Well-Being at Work survey by CIPD, there are several causes, including…
The Mobile Workforce Drives Business Mobility Business today is fast-paced, with market opportunities transcending across time zones and locations. In order to support partners, suppliers and customers dispersed across the globe, the workforce has become more mobile, and work happens wherever business takes place. For any business to compete in the global economy, it is…
Fire disasters can be harrowing even for onlookers completely disconnected from the tragedy itself. The images from the Grenfell Tower disaster, for example, still traumatise us today! However, they are ways and measures that can be taken to ensure that every person in your office, work centre, school or institution is safeguarded, using the right…
How to manage seasonal employee vacations through efficient scheduling Who created a single summer vacation season for the entire year? bemoans the HR Manager and business owner in the busy vacation season. It can often feel that all employees choose the same week or period to take time off! As a result, businesses face conflict…
With the aim to consolidate HR reporting across locations, Wren chose Synel’s hosted solution to centralise reporting. Background Selling the largest and most diverse range of kitchens in the United Kingdom, with thousands of styles, unit sizes, and special feature units, Wren Kitchens helps you find the kitchen of your dreams – whatever your budget….
Al Murad invested in Synel’s state-of-the-art biometric attendance system. With the aim to consolidate HR reporting across locations, Al Murad chose TimeLOG Web hosted along with Synel’s latest biometric attendance terminal, Synergy. Background Al Murad is one of Britain’s largest importers and retailers of ceramic tiles and natural stone. The Leeds-based group operates from more…
The Centre of Economic and Business Research (CEBR) brought out a new report in 2017 studying the impact of workplace absence on the UK economy. As much as GBP 18 billion is lost every year in potential and productivity. Every year since 2011, workplace absences, and the associated costs, have been rising here in the…
Have you ever heard of the phrase ‘scheduling abuse’? It’s something that happens all the time as teams grow larger and the number of independent and temporary workers increases, and it’s not pretty. Essentially, it’s an attempt to force shift employees to work without pay. Using techniques like requiring an employee to work overtime without…
Ventrica chose Synel for their flexible and easy to use T&A Solutions. An intelligent outsourced customer contact centre which helps deliver more sales, retains customers longer and increases the customer lifetime value. Background The major challenge of this project was to install T&A and Access Control Solutions that could adapt to the growing needs of Ventrica….
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Synel Workforce Management Solutions & Access Control Systems
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email technical.support@syneluk.com
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to technical.support@syneluk.com